Customer Care Officer Macfort Incorporation Lagos.


Job detailsSalary₦55,000 a monthJob TypeFull-time, PermanentQualificationsExperience:

  • Customer support, 1 year (Preferred)

Full Job Description

Job description

  • Managing incoming calls and customer service inquiries.
  • Generating sales leads that develop into new customers.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service.

Job Requirements

  • B.Sc/HND in any social science discipline
  • Must possess 0-3 years working experience as a customer agent
  • Must have good communication skills
  • Must be organized and be able to multitask
  • Must be able to work under pressure.

Apply here