EA and Office Manager, CDC West Africa Investments Limit red

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CDC GroupLagos

Our Mission

  • CDC is the UK’s development finance institution. Founded 70 years ago, we invest in the most challenging markets of Africa and South Asia with the aim of supporting economic development. CDC has net assets of £5.1bn, with over 1300 growing businesses in the portfolio.
  • Last year we committed over £1billion of capital across 50 transactions.
  • CDC is wholly owned by the UK government, who has committed a further £3.5bn of capital for CDC to deploy over the next two to three years.
  • We are expanding our presence in Africa and South Asia with further new offices openings in 2019.
  • At CDC, we take an entrepreneurial approach to investment. We think innovatively about ways to deploy our capital, attract and mobilise other investors, and drive transformational impact.
  • Primarily, CDC invests to achieve impact and a financial return which is reinvested into more businesses. We aim to create jobs and accelerate economic prosperity and focus on sectors that will do this; manufacturing, food and agriculture, infrastructure, financial institutions, construction, health and education.
  • CDC works with like-minded ambitious people who are primarily motivated by our mission to deliver impact. We are a growing team of over 400 and place immense value on diversity within our organisation.
  • Read more about us on our website cdcgroup.com

Team and role overview

Context

  • As part of our 2017-2021 strategy, we are working to expand our local presence in Africa and South Asia. Having more staff based in the markets where we operate will help us identify more and better investment opportunities, support our portfolio management efforts, improve our visibility and our ability to engage with local stakeholders.
  • In Africa, we currently have offices in Johannesburg (covering South Africa and Mozambique) and Nairobi (covering Kenya, Tanzania, Uganda and Rwanda), and have recently opened another office in Lagos to cover Nigeria and Ghana. These offices will be complemented by country representatives in at least three additional locations (Ethiopia, Zimbabwe and Egypt).

Purpose

  • CDC is looking to hire an Executive Assistant/Office Manager for the Lagos office. The successful candidate will provide efficient administrative support to the Africa Team – principally CDC’s Head of Office and Coverage Director, Nigeria. This will involve complex travel arrangements and diary management, as well as other administrative duties. The person will act as the first point of contact for all clients and visitors on a daily basis, providing a professional and friendly front of house service and delivering an exceptional first impression. He/she will be responsible for overseeing the day-to-day running of the office to ensure that company procedures and standards are met as outlined below. The ideal candidate will have an experience in basic accounting and book keeping.

Responsibilities

  • Provide exceptional secretarial support to the Africa Team; principally CDC’s Head of Office and Coverage Director, Nigeria
  • Co-ordinate travel arrangements for the Teams, including booking flights, accommodation, visas, currency, preparation of itineraries and liaising with overseas clients where appropriate, consistent with CDC’s travel and expense policy
  • Processing expense claims
  • Fielding telephone calls and emails as required, taking and relaying messages and dealing with enquiries
  • Arranging internal and external meetings and calls with multiple participants, prioritising and re-arranging where necessary
  • Ensuring internal database is kept up-to-date and that new contact information is uploaded on a regular basis
  • Ensuring the CDC travel and expense policy is adhered to
  • Coordinates proactively among London operations teams (finance, business services, HR, legal) to ensure early and efficient problem-solving and resolution.
  • Office 365 and intranet champion for the Lagos office
  • Other administrative duties as required

Switchboard

  • Handle all incoming and outgoing calls in a professional manner, taking and relaying messages accurately, dealing with enquiries and redirecting calls where appropriate.
  • Arranging internal and external meetings (including conference calls or video conferences, skype) with multiple participants across multiple time zones, prioritising and re-arranging where necessary.

Office Management

  • Providing high quality support to colleagues locally and aborad on a wide range of operational processes / projects
  • Meeting and greeting of clients and colleagues in a professional manner
  • Distributing incoming post to staff and ensure outgoing post is correctly franked and ready for collection at the appropriate time
  • Escorting clients to their meeting rooms and offering refreshments
  • Booking couriers and taxis
  • Liaising with building maintenance on any maintenance issuess
  • Overseeing and managing goods and services in the office (cleaning, pest control, OH&S)
  • Managing inventory and office set up processes where required
  • Collecting daily newspapers from building security in the mornings
  • Setting up audio-visal equipment where required
  • Booking lunches and setting up the meeting room for lunches
  • Day-to-day tasks such as ordering stationery, invoices, cleanliness and hygiene of the office
  • Assisting other staff with ad hoc office duties as necessary
  • Responsible for making sure the office and meeting room areas are always neat and tidy
  • Ensure meeting rooms are stocked up with stationery on a daily basis and lights are turned off when meeting rooms not in use
  • Providing refreshments for guests in meetings when necessary

Apply here

Author: Austine